What Does a Plumber Need You to Know

Dawn Sherwin • April 29, 2024

Plumbers often wish homeowners knew a bit more about the basics of plumbing to prevent common mishaps that can lead to serious issues and costly repairs. First and foremost, it’s crucial to understand what can and cannot be flushed down the toilet. Only human waste and toilet paper should go down; anything else risks clogging the system. Secondly, homeowners should be aware of the location of the main water shut-off valve.


In case of emergencies, such as a major leak, knowing how to quickly turn off the water supply can minimize water damage. Lastly, regular maintenance is key to a healthy plumbing system. Simple actions, like using hair catchers in drains and avoiding pouring grease down the kitchen sink, can prevent blockages and maintain the integrity of your pipes.


Another valuable tip that plumbers wish homeowners understood is the importance of not ignoring minor leaks or drips. What may seem like a small issue can rapidly escalate into a larger problem, leading to significant water loss and increased utility bills. It's better to address these issues promptly rather than waiting until they worsen.


Additionally, familiarizing yourself with some basic plumbing tools can be incredibly beneficial. Knowing how to use a plunger for minor clogs or a wrench to tighten a loose pipe can save a call-out fee for simple fixes. However, it’s essential to recognize when a problem is beyond your DIY skills. Attempting complex repairs without the proper knowledge can result in further damage. When in doubt, it's always best to consult a professional plumber.


Should I Prepare for a Plumber's Visit?


Absolutely, preparing for a plumber's visit can significantly streamline the repair process and ensure a smoother experience. First, ensure clear access to the problem area by moving any furniture or household items that might obstruct the plumber’s path. This not only facilitates a quicker repair but also prevents any accidental damage to your belongings. Secondly, it's helpful to have a list of observed issues and any attempted fixes ready to discuss.


Providing detailed information can aid the plumber in diagnosing the problem more accurately and efficiently. Additionally, consider shutting off the water supply if the issue involves leaks or overflowing water to mitigate any potential damage before the plumber's arrival. Lastly, preparing questions or concerns in advance can maximize the benefit of the professional’s visit, ensuring all your plumbing needs are addressed.


Understanding the cost and time estimates upfront can also alleviate much of the stress associated with plumbing repairs. Before the plumber begins work, request a clear explanation of the charges, including any potential costs for parts and labor. The plumbers at A Rescue Rooter will be more than happy to  explain their work and expected charges with you.  This transparency helps in setting realistic expectations and ensures there are no surprises when it’s time to settle the bill.


It’s also sensible to ask about the estimated duration of the job. Some repairs might be quick fixes, whereas others could take several hours or necessitate a follow-up visit. Knowing this in advance allows you to plan your day accordingly. Additionally, inquire about warranties or guarantees on the work performed. A reputable plumber will stand behind their work and offer assurances that if issues arise post-repair, they will be addressed. This level of service guarantees peace of mind, knowing that the investment in your home’s plumbing is protected.


For any plumbing needs, the professionals at A Rescue Rooter in Hamilton are here to help 24/7.  They won’t even charge a premium for an emergency. 905-521-8284

October 29, 2025
Finding a pool of murky, stagnant water at the bottom of your dishwasher after a cycle is a frustrating discovery. Not only is it unsanitary, but it also means your dishes are far from clean. The good news is that a dishwasher that won't drain is a common household problem, and you can often fix it yourself with a few simple troubleshooting steps. This guide will walk you through the most frequent causes of a clogged dishwasher and how to resolve them safely. We'll also help you identify when the issue requires a professional touch. Safety First: Turn Off the Power Before you begin any inspection or repair work, your top priority is safety. Water and electricity are a dangerous combination. To avoid any risk of electric shock, you must disconnect the dishwasher from its power source. You can do this by either unplugging the unit from the wall outlet, which is often located under the sink, or by switching off the dedicated circuit breaker for the dishwasher in your home's electrical panel. Once the power is off, you can safely proceed with your investigation. Common Causes for a Dishwasher Not Draining Most drainage issues stem from a simple blockage. By checking a few key areas, you can usually locate and clear the obstruction without needing special tools. 1. Check for a Clogged Filter Your dishwasher's filter is designed to catch food particles, debris, and other small objects to prevent them from clogging the drain system. Over time, this filter can become blocked, stopping water from draining properly. Locate the Filter: The filter is typically a cylindrical component found on the floor of the dishwasher, usually beneath the lower spray arm. You may need to remove the bottom rack to access it. Remove and Clean: Most filters can be removed by twisting them counter-clockwise. Once removed, take it to the sink and wash it thoroughly with warm, soapy water. Use a soft brush to gently scrub away any stubborn food residue. Inspect the Sump: With the filter removed, check the area underneath it (the sump) for any larger pieces of debris that might be causing a blockage. Reinstall: Once clean, securely place the filter back into its housing. Running the dishwasher without the filter can lead to more serious damage to the pump and drain lines. After cleaning the filter, run a short rinse cycle to see if the problem is resolved. 2. Inspect the Drain Hose The drain hose is a flexible, ribbed tube that carries wastewater from your dishwasher to the garbage disposal or the main drain pipe under your sink. Kinks or clogs in this hose are another frequent reason for drainage failure. Look for Kinks: Visually inspect the entire length of the hose that runs from the dishwasher to the sink's plumbing. Ensure it isn't bent, twisted, or pinched behind the appliance or under the sink. Straightening out a kink is often all it takes to fix the issue. Check for Clogs: If there are no visible kinks, the hose itself may be clogged. Place a bucket or pan under the connection point at the sink, and disconnect the hose. Allow any trapped water to drain into the bucket. Clear the Hose: Carefully inspect both ends of the hose for blockages. You can try to dislodge any clogs by gently blowing through the hose or by using a plumber's snake to clear the obstruction. Once clear, reattach it securely. 3. Clear the Garbage Disposal Many dishwashers drain directly into the garbage disposal. If the disposal is clogged with food waste, it will prevent water from the dishwasher from draining away. Run the Disposal: Before starting a dishwasher cycle, always run your garbage disposal with cold water for about 30 seconds to ensure it's clear. Check the Knockout Plug: If your dishwasher is newly installed, the installer may have forgotten to remove the knockout plug inside the disposal's dishwasher connection nipple. To check this, you'll need to disconnect the drain hose from the disposal and feel inside the nipple for a plastic plug. If it's there, carefully knock it out with a screwdriver and hammer, then retrieve the plastic piece from the disposal. 4. Examine the Air Gap Some plumbing codes require an air gap, which is a small cylinder-shaped fixture located on your countertop near the sink. Its purpose is to prevent contaminated drain water from siphoning back into your dishwasher. Like other components, it can get clogged. Remove the Cover: Pull off the metal or plastic cover of the air gap. Clean Inside: Underneath, you'll see a smaller plastic cap. Remove it and clean out any food particles or grime that have built up inside. A small brush or pipe cleaner can be very effective. Test the Drain: Once clean, reassemble the air gap and run a rinse cycle on your dishwasher. When to Call a Professional Plumber While these DIY steps can solve many drainage problems, some issues are more complex and require professional expertise. You should consider calling a plumber if: You've tried all the troubleshooting steps above and the dishwasher still won't drain. You suspect the problem lies with the dishwasher's drain pump or motor, which are more difficult and risky to repair. The issue appears to be related to your home's main plumbing lines rather than just the dishwasher. You are not comfortable performing any of the inspection or cleaning steps yourself.  Attempting complex repairs without the proper knowledge can lead to further damage to your appliance or even cause water damage to your kitchen. Get Expert Help from A Rescue Rooter Don't let a clogged dishwasher disrupt your routine. If you're facing a stubborn drainage issue or prefer to leave the work to an expert, the team at A Rescue Rooter is here to help. Our professional plumbers have the tools and experience to quickly diagnose and resolve any plumbing problem, from a simple clog to a complex repair. We ensure the job is done right, so you can get back to enjoying the convenience of a fully functional dishwasher.
September 23, 2025
An unexpectedly high water bill can be a shock. While water rates can fluctuate, a sudden spike often points to a different problem: excess water usage. The good news is that you have significant control over how much water your household consumes. By adopting a few mindful habits and making smart upgrades, you can lower your environmental impact and save money. This guide will walk you through practical ways to conserve water at home, from simple behavioral changes to identifying hidden leaks. We will explore how to make your kitchen and bathroom more efficient, how to handle outdoor water use, and what to do when you suspect a bigger problem.
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